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Payment Policies

With the exception of special event mini sessions, all session fees are due by the end of your session. The following payment methods are accepted: cash, check, credit/debit card. I do not accept PayPal. You may request to be invoiced for your session balance prior to, or immediately following your session. Your invoice is due upon receipt. Overdue invoices are subject to a daily 5% late fee until the balance has been paid in full. No images will be edited, shared, or released to you until your balance is paid in full.

All new clients are required to pay a $25 deposit. If this deposit is not paid within 24 hours of receipt, your session will be cancelled and you will have to start the scheduling process again. All online bookings require a $25 deposit.

All special event mini session fees are due at scheduling. You must cancel at least 24 hours in advance to receive a 50% refund of your fee. If cancellation is made with less than 24 hours notice, you will not be eligible for a refund of your session fee and your session may not be rescheduled.

All credit card transactions are subject to a 2.9% processing fee and a $0.30 transaction fee, therefore all refunds on credit card transactions will not be refunded in the full original amount. Your refund will be based on the amount of the original transaction, minus the processing fee. Example: $25 deposits are refunded in the amount of $23.97.

 

Refund Policy

With the exception of new client deposits and partial special event mini session fees, no monetary refunds will be given. If you are unhappy with your photos for any reason, please don't hesitate to contact me. Together we will work towards a solution; your photos may be edited in a different style or we may retake your session. However, art is subjective and I require compensation for the time I have already put into your session.

 

Late Policy

If you can not make it to your appointment on time, please let me know. Your appointment end time will not be extended to accommodate your tardiness. If you are more than 15 minutes late without notice, you will forfeit your session and any deposits. If you are more than 30 minutes late (no matter what), you will forfeit your session and any deposits. 

NO CALL NO SHOWS: I reserve the right to refuse further service to anyone who doesn't give me the courtesy of cancelling their session. Obviously, certain circumstances require immediate attention, so not all no call no shows will automatically result in refusal of future services. No call no shows are not entitled to a refund of deposit, no matter what the circumstances for your absence. 

 

Limited Print Release

The print release that you are granted with each session permits you to reproduce your images in print for personal, non-commercial use. You may NOT use your images for any sort of financial gain. This means that you may not use the photos for any sort of contest that makes you eligible for a prize. I retain the copyrights to all images produced at Cristi Snapp Photography. Photography is my art and my passion. You may not claim my work as your own. You may NOT re-edit any of your images or apply any sort of filters to them (example: Instagram filters). You may upload the images from your session to social media with appropriate credit to the photographer (photo credit to Cristi Snapp Photography). 

 

How It Works

You must have a valid email address to schedule a session. Your email address will be used to send any invoices, appointment confirmations, and reminders. You will not be added to any lists and your information will not be sold to any third party.

  1. You will receive an invoice for your new client deposit via email. Your credit card information will not be shared with me or anyone else. If you are booking online, you will be asked to pay your deposit when booking.
  2. Once paid, you will receive an appointment confirmation via email.
  3. You will receive a reminder email 24 hours before your appointment.
  4. Once your session has been completed, you can expect to get your online gallery in 2-3 weeks. You will receive your gallery link via email, along with a password to access your images and a discount code for your 2 free prints (excludes metallic finish). Your online gallery is your final proof set. I am under no further obligation to release any other images to you. You will not receive RAW, unedited files under any circumstances.
  5. Your USB drive will be ready for pickup when you receive your gallery link. You may pick it up at the studio location (black mailbox on the front porch) at your convenience. 
  6. You may order extra prints and extra USB drives from your online gallery. Prints will be shipped directly to you within 1-2 business days from your order.
  7. If your USB drive is not picked up within 30 days, it will be formatted and reused. You will have to purchase a new one if desired.